CollectiblesCity.com — Shipping Policy

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At CollectiblesCity.com, we currently offer instant digital delivery for all digital products. As our brand expands, we will also introduce tangible (physical) products, which will follow the shipping guidelines outlined below.

This Shipping Policy explains how digital and future physical orders are processed and delivered.

1. Digital Product Delivery (Available Now)

Instant Delivery

All digital products — including images, GIFs, bundles, and downloadable files — are delivered instantly after checkout.

You will receive:

• A download link on the order confirmation page

• A confirmation email containing your download link

• Access to your files anytime through your order email

No Shipping Required

Digital products do not require shipping, and no physical items will be mailed for digital‑only purchases.

2. Tangible Product Shipping (Coming Soon)

As CollectiblesCity.com expands into physical collectibles, apparel, and merchandise, the following shipping standards will apply:

2.1 Processing Time

Once tangible products launch:

• Orders will typically be processed within 1–3 business days

• Processing times may vary during holidays, special releases, or high‑volume periods

2.2 Shipping Methods

We will offer standard and expedited shipping options. Available carriers may include:

• USPS

• UPS

• FedEx

• DHL (for international orders)

Shipping options and rates will be displayed at checkout.

2.3 Shipping Locations

We plan to ship tangible products to:

• All U.S. states and territories

• Select international countries

International availability will be listed on each product page once physical items launch.

2.4 Shipping Costs

Shipping costs will be calculated at checkout based on:

• Destination

• Weight and size of the item

• Selected shipping method

2.5 Order Tracking

All tangible product orders will include tracking information sent via email once shipped.

3. Incorrect or Incomplete Addresses

Customers are responsible for providing accurate shipping information. If an order is returned due to an incorrect or incomplete address:

• Additional shipping fees may apply

• We will contact you to arrange reshipment

4. Lost or Delayed Shipments (Tangible Products)

Once tangible products launch, we will assist with lost or delayed shipments by working with the carrier. However, we are not responsible for:

• Delays caused by carriers

• Weather‑related issues

• Customs processing times (for international orders)

5. Digital Product Issues

If you experience any issues with your digital download:

• Contact us through our website or reply to your order email

• We will resend your files or help resolve the issue promptly

6. Contact Us

If you have questions about digital delivery or future shipping policies, you may contact us through our website’s Contact page or by replying to your order confirmation email.